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11-year veteran of BBB chosen to fill leadership vacancy


– A little more than two months after beginning its search, the local Better Business Bureau has named a new president and CEO.

Marjorie Stephens, who has worked for the Better Business Bureau Serving Northern Indiana for 11 years, is the new head.

Since the resignation in May of Greg Smitley, who served as president and CEO for less than a year, Stephens filled the role on an interim basis.

Previously, she was a marketing director and operations director for the organization.

“I am so pleased to have this opportunity to continue the exemplary work that my predecessors have done to establish the BBB as the forerunner of marketplace integrity and trust and I am eager to pick up the pace and carry forward this very important mission,” Stephens said in a statement.

Smitley took over after Mike Coil, who led the nonprofit for 12 years, retired at 65.

Smitley helped revamp the selection process for the BBB’s annual Torch Awards but left after being offered a job at Huntington University, his alma mater.

Stephens will begin immediately in her new position.

“Our board of directors is very confident they have done their job well in choosing Marjorie,” said Kevin Hunter, the board chairman of the local office and president of Windows, Doors & More.