Indiana Attorney General Greg Zoeller announced Wednesday his office will assist consumers who face critically low propane levels and experience supplier issues.
Consumers whose propane tank's supply is at 10 percent or less and have trouble contacting their supplier, or cannot find an alternative supplier, should call the attorney general's office at 1-800-382-5516.
Consumers are often required to obtain a written authorization from their propane supplier in order to have a separate company service their tank, but Zoeller said there are exceptions. State law allows customers to bypass the requirement if there is a weather emergency or their regular suppliers fail or are unable to make timely deliveries.
Since Dec. 16, the attorney general's office has received 290 consumer complaints related to the current propane shortage.