The Indiana utility consumer counselor has issued a warning about over-the-phone scammers who have been demanding utility payments.
The scammers say they work for an electric utility, claim the customer’s bill is overdue and threaten to disconnect service unless payment is made right away, using a prepaid debit card or other means.
“If someone calls you, claims to be from your utility and demands immediate payment, hang up and do not give out any personal or financial information,” Indiana Utility Consumer Counselor David Stippler said in a statement.
“Then, call your utility at the customer service number that appears on your bill. The utility should be made aware of the contact and can verify your account status at any time.”