TOKYO – Twitter needs an Arab Spring.
In the past 12 months, the micro-blogging social-networking service played a role in changing the world, 140 characters at a time. From Egypt to Libya to Syria and beyond, Twitter helped activists thwart censorship dragnets, connect with the similarly aggrieved and put underperforming leaders on the defensive.
Well, that was then. This will be remembered as the year Twitter sold its corporate soul at a time when the world needs genuine transparency and the tools to realize it. By blocking messages on behalf of governments, Twitter is both doing the dirty work for leaders from Beijing to Damascus and answering the biggest question of the day: Will the Internet change the worlds authoritarian regimes, or will repressive governments change the Web? Unfortunately, it looks like the latter.
Twitter said it would withhold a posting, or tweet, in a country where a particular kind of content is banned, but the company wont pull offending tweets from its entire audience. Such claims are no more convincing than those of Google, which spent years rationalizing why it helped nations such as China stifle information. Google eventually developed a conscience and left the most-populous nation.
Granted, Twitter is in a tough spot as it goes from a scrappy startup into a global power looking to win Wall Streets blessing. Yahoo, Microsoft and Cisco Systems at times did their own bit for the Communist Party. I just wonder if theres a better way for technology executives to go – one that doesnt enable the worst impulses of paranoid world leaders in the name of profit.
Egyptians who bravely took to Cairos Tahrir Square to oust Hosni Mubarak are lucky they did so last year. One shouldnt overhype the roles Twitter or Facebook played in toppling rogue regimes. Yet if Egyptians were to take to the streets in 2012 rather than 2011, theres a genuine question about whether history might be different.
An even bigger issue is how governments undermine their own nations economic performance. You wont read about this on Twitter or Facebook, but in the pages of George Orwells 1949 classic Nineteen Eighty-Four. Orwell invented concepts such as Big Brother and thought crime and Newspeak and offered prescient insights into how the Internet would evolve. Make that devolve, as events in Asia become decidedly Orwellian.
The free flow of ideas and data has never been more important to raising living standards. Any country that censors the conduits of those Information Age forces is handicapping itself and restraining the intellectual energy needed to drive growth. It was heartening to see Americans rise up against the Stop Online Piracy Act, a law so vague that it would have had a chilling effect on free expression.
Asia is going in the opposite direction. Take South Korea, which is among the most plugged-in nations, with broadband speeds that are the envy of techies the world over. Koreas curbs on online communications are about social morals and good conduct. Yet theres plenty of doubt that such controls are compatible with democracy and economic progress.
In India theres a move to block material deemed objectionable. Who decides what meets that criteria and at what cost? In 2011, leaders were taken aback by an anti-corruption campaign that caught fire on Twitter and Facebook. Indias 1.2 billion people need more of that kind of social disruption. Indonesia, Singapore, Thailand and Vietnam arent above blocking websites or certain content. Japan and Malaysia are making similar noises.
Imagine a world where technology giants werent so quick to help governments censor. China should be of particular concern because its capital-markets, social-control model is attracting fans around the developing world.
What if you are an investor exchanging controversial ideas about Chinas stability? Or an economist wondering about the accuracy of Chinas data? You may be less inclined to question the conventional wisdom and propaganda. It means the true state of two of the biggest dangers to Chinas future – corruption and pollution – will become harder to discern. Officials are clamping down on micro-blogging services such as those run by U.S.-listed Sina Corp.
One can argue that social media helped uncover conditions at the Shenzhen sweatshops that Apple Inc. relies on to churn out iPads and iPhones. These hypermodern gadgets are assembled in retrograde working conditions. The rash of suicides at Foxconn International Holdings factories tarnished Steve Jobs legacy as the world celebrated him as an unambiguous force for good.
Apple faces an Internet Age conundrum. The ubiquity of gadgets and Internet access gives voice to the masses, including those angry about the human toll of Apples fat profits. Some users called for a Twitter boycott, using #TwitterBlackout as a hash tag, or labels that let people easily find tweets. Organizations such as Reporters Without Borders are decrying a move it says runs counter to the Arab Spring, in which Twitter served as a sounding board and information exchange.
Theres just one problem with calls to stop tweeting. Twitter can block those, too.